Effective Date: July 5, 2025

At Brandshift Digital (“we”, “us”, “our”), your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or engage our services.

What We Collect

We may collect personal information including, but not limited to:

  • Name

  • Business name

  • Email address

  • Phone number

  • ABN (if applicable)

  • Billing or payment information

  • Project brief or service-related information

  • Website usage data (e.g. IP address, browser, pages visited)

How We Collect It

We collect personal information through:

  • Website contact forms and subscriptions

  • Project or service enquiries

  • Phone or email communication

  • Client onboarding processes

  • Cookies and analytics tools (e.g. Google Analytics)

Why We Collect Your Information

We use your information to:

  • Communicate with you regarding services and enquiries

  • Provide digital marketing, design, and web development services

  • Manage invoicing, payments, and contracts

  • Improve our website and client experience

  • Comply with legal obligations

  • Send relevant updates or promotions (you may opt-out anytime)

Disclosure to Third Parties

We will never sell your personal information. We may share it with trusted third-party providers when necessary to:

  • Deliver our services (e.g. cloud-based tools, CRMs, email marketing platforms)

  • Process payments (e.g. Stripe, PayPal, or banking partners)

  • Host or manage your website (e.g. web hosting partners)

Where we share your information, we ensure it’s protected and handled responsibly.

Storage and Security

Your personal data is stored securely using encrypted and access-controlled systems. We take reasonable steps to safeguard it against unauthorised access, modification, or disclosure. If a data breach occurs, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

Your Rights

You have the right to access or correct your personal information at any time. Please contact us via the details below.

If you believe your privacy has been breached, you can lodge a complaint with us or contact the OAIC at www.oaic.gov.au.

Contact Us

Brandshift Digital
Email: hello@brandshiftdigital.com.au
Phone: 0431 978 146
Website: https://brandshiftdigital.com.au